Our Saviour's Community Services

Volunteer and Community Engagement Coordinator

Minneapolis, MN
Full Time
Entry Level

Position Title: Volunteer and Community Engagement Coordinator

Our Saviour’s Community Services (OSCS) provides dignified shelter and housing for single adults and basic education classes to adult English language learners in the Phillips Community of South Minneapolis. OSCS takes its name from Our Saviour’s Lutheran Church, which founded our programs in the early 1980s. In 2004, we became a legally and financially independent nonprofit. We are not a religious organization. Find more about OSCS at http://oscs-mn.org/.

We offer employees the ability to make a meaningful contribution to the community. We offer a flexible, hybrid working environment. We also provide excellent benefits to full-time and part-time (20+hours) employees, including generous Paid Time Off and Sick Time along with Paid Parental Leave; Paid Holidays; Medical, Dental, and Vision coverage Employer contributions toward premiums; Employer-paid Short and Long Term Disability and Life Insurance; professional development opportunities; voluntary benefit options including HSA; and participation in 401(k) retirement plan.

This Role:
 The Volunteer and Community Engagement Coordinator will be responsible for overseeing all aspects of volunteer recruitment, onboarding, and retention for Our Saviour’s Community Services. This role is part of the Development and Communications team. Their work raises the visibility of OSCS and its programs and supports the organization in reaching its annual fundraising goals. The volunteer role supports daily operations of programs through retention and recruitment of volunteers.

This role is a full-time, non-exempt, hybrid position, with flexibility to work from home 1-2 days per week. Work hours are generally from 11am-7pm Monday-Friday, with occasional weekends or shifted hours for special events. This role reports to the Development and Communications Manager.

Primary Duties and Responsibilities 
  1. Outreach/Recruiting Volunteers
    1. Recruit volunteer groups and individuals through outlets such as companies, faith communities, educational settings, etc.
    2. Conduct interviews and background checks for volunteers to ensure they are a good fit for OSCS
    3. Stay connected with OSCS program staff to fully understand volunteer needs and update roles to meet evolving needs
    4. Coordinate with program staff to schedule volunteers
    5. Keep volunteer job descriptions and in-kind donation needs updated
  2. Build and Maintain Relationships with Volunteers
    1. Help volunteers through the onboarding process
    2. Along with OSCS program staff, develop training materials for volunteers
    3. Welcome new volunteers and check in with existing volunteers on a regular basis
    4. Develop and implement ways to thank and celebrate volunteers
    5. Implement plans to help volunteers expand their experiences within the organization
    6. Coordinate volunteer events
    7. Supervise volunteers of OSCS
  3. Documentation
    1. Track volunteer information in database and calendars
    2. Maintain a system for tracking in-kind donations
    3. Provide statistics and reports as needed on volunteer data
  4. Collaboration
    1. Be a collaborative member of the Development and Communications team
    2. Coordinate with the Shelter Cook and staff for meal planning
    3. Attend Development and Communications team meetings as scheduled
    4. Share volunteer and in-kind donation needs and information to be included in external communications
    5. Actively participate in building a culture of belonging within OSCS
    6. Work toward the OSCS mission of building skills and improving lives, and uphold our organizational values
    7. Train staff on volunteerism, procedures, and policies
       h.   Other duties as assigned

Required Skills and Abilities 
  • Can provide a warm and welcoming experience for volunteers
  • Demonstrates cultural fluency and commitment to diversity
  • Works well both independently and collaboratively
  • Strong communication skills, both written and verbal
  • Well organized and pays attention to detail
  • Enjoys solving problems
Experience and Qualification Requirements:
  • Experience with Microsoft Office Suite
  • Experience managing projects
  • Experience with databases such as Bloomerang is a plus
  • Experience creating training or instructional materials is a plus

Job Type: Full-time, non-exempt

Pay rate: $22-$24 hourly rate

Diversity, Equity & Inclusion

OSCS is committed to providing a supportive, inclusive work environment. We are an EEO/AA employer and will not discriminate against any applicant or employee because of race, color, creed, religion, ancestry, national origin, gender identity, sexual orientation, disability, age, marital status, or status with regard to public assistance. We acknowledge that experience is gained through a variety of settings and value informal experience in addition to formal education and work history.


 

Disclaimer. This job description only summarizes the typical job functions, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties of this position. The organization has the sole discretion to amend this job description at any time.

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